Before you decide whether the issue sounds like a refund, an abatement, a computation mistake, or a COVID-period claim, identify what kind of interest line you are actually looking at.
1
Start here
Underpayment interest, overpayment interest, or interest tied to another charge
Interest can mean the IRS says you owed money for a period of time, or that the IRS may owe you interest on money you overpaid, or that a disputed penalty created related interest.
2
What balance or event produced the interest
Identify whether the interest followed unpaid tax, a penalty, a later adjustment, a refund delay, or some other account event.
3
Which dates matter first
Start with the due date, filing date, payment date, and interest posting or notice timeline instead of assuming the notice year answers the whole question.
4
Who owes or paid the interest?
Paid interest usually points to refund framing, open interest usually points to abatement or reduction framing, and overpayment interest can raise a different question: whether the IRS owes interest to the taxpayer.